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The Three-Trade Rule Isn't the Rule: Getting O&P Paid on Roofing Claims

Writer: Aftermath Claims
Aftermath Claims
6 days ago
3 min read

Why O&P gets cut

Overhead and profit (O&P) is often the single biggest line a carrier removes from a contractor's estimate. On a mid-size claim it can be a meaningful share of the total, so it's worth understanding why it gets cut and when it's warranted.

The short version: O&P isn't automatic, and it isn't a bonus. It pays for the cost of coordinating a project that reasonably needs a general contractor. If your file shows that need, you're in a much stronger position.

What O&P covers in Xactimate

In Xactimate, unit prices include the costs of the trade doing the work, including that subcontractor's own overhead and margin. What they don't include is the general contractor's overhead and profit: scheduling and sequencing multiple trades, supervision, permits and inspections, insurance, office costs, and the GC's margin for taking on the project.

That's why general contractor O&P is added as a percentage at the estimate level. Ten percent overhead plus ten percent profit is the figure you'll see most often, though how it's applied depends on the estimate settings and the carrier.

It's also why a simple roof-only claim usually doesn't carry GC O&P. The roofer's own costs are already built into the roofing unit prices.

The "three-trade" guideline

You'll often hear that O&P is owed when three or more trades are involved, for example roofing, siding and gutters. This is a common industry and carrier guideline, not a law and not a universal rule.

It works as a rough proxy: the more trades on a job, the more likely someone has to coordinate them. But it cuts both ways:

  • Three trades don't guarantee O&P. Three small, independent repairs that don't depend on each other may not need a GC.

  • Fewer than three trades can still justify it. Two trades with complicated sequencing, permits, safety requirements or occupied-home logistics may need real coordination.

The better question is the one many carriers and courts focus on: is the homeowner reasonably likely to need a general contractor to complete this repair? For example, a federal appeals court applying Florida law used that standard in Mills v. Foremost Insurance Co., 511 F.3d 1300 (11th Cir. 2008). Standards and policy language vary by state and by policy, so treat it as a framework, not a promise.

Complexity matters as much as trade count

When we evaluate whether a file supports O&P, we look past the number of trades to the complexity of the work. Factors that point toward a real need for a GC include:

  • Sequencing and dependencies: roof before gutters, siding before paint, drywall before paint before trim

  • Multiple subcontractors with separate schedules, materials and access needs

  • Permits and inspections that have to be pulled, scheduled and passed

  • Safety and access: steep or high roofs, scaffolding, lifts, protecting occupants

  • Interior and exterior damage on the same loss

  • Project size and duration

  • Homeowner logistics: occupied homes, temporary protection, coordinating around the family

How to document the need for a general contractor

O&P disputes are won with specific facts, not general statements. Courts and carriers alike tend to reject the argument that every roof and gutter job needs a GC. Show why this job does.

  1. Build a trade table. List each trade, the line items it covers and whether it requires a separate subcontractor.

  2. Show the sequence. A simple schedule or written sequence shows how the trades depend on each other.

  3. Note permits and inspections. Include the permit requirement and the inspections involved.

  4. Photograph the complexity. Steep pitches, multiple stories, tight lot lines, interior damage, scaffolding needs.

  5. Show the coordination. If you're acting as the general contractor, show how: subcontractor agreements, scheduling and supervision.

  6. Don't double count. If you request O&P, don't also add separate supervision or project-management lines for the same work unless you can justify both.

  7. Read the policy. Loss settlement language, replacement cost vs. actual cash value, and holdback terms all affect when and how O&P is paid.

When a carrier removes O&P, ask in writing for the specific basis. A clear, documented request for reconsideration is far more effective than a debate on the phone.

Let us build the O&P case into your estimate

Aftermath Claims writes carrier-ready Xactimate estimates and supplements from your photos, measurements and the adjuster's report, with a 48-hour average turnaround. When a job involves multiple trades, we organize the scope so the need for coordination is clear from the start.

This post is general information for contractors and is not legal advice. O&P depends on the specific policy, the facts of the loss and the law of the state where the property sits. For legal questions, consult a licensed attorney.

Submit a claim at aftermath.claims/submit or call 833-4AM-ROOF.

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